I strive to give you the best experience possible. Help me to continue by taking note of the below cancellation policy.
**Effective October 30th, 2014**
CANCELLATIONS
24 hour advanced notice is required for any appointment cancellations. the client will be charged the full service fee for the missed service. The online booking service will allow you to cancel your appointments as necessary.Two consecutive cancellations in less then a 24hour period can cause a client to lose their online scheduling privileges, and I reserve the right to refuse future services to the client.
NO SHOWS
Failure to completely show up for a scheduled appointment without cancelling it online, or without first contacting me by way of telephone, text or email, will cause a client to lose their online scheduling privileges and the client will be charged the full service fee for the missed service. Furthermore, I reserve the right to refuse future services to any clients for failure to show up for an appointment without the courtesy of an advanced cancellation or notification.
LATE ARRIVALS
To ensure that I deliver the best possible haircut, and customer service to my clients, I have created the necessary time to complete each service. Arriving on time for your scheduled service(s) insures the proper time necessary for me to comfortably complete your services. I unfortunately cannot fully complete any service if a client arrives more than 10-15 minutes late, and I reserve the right to decline any service to a client who is 10-15minutes late for their scheduled appointment.